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关于换货服务

1. Customer who brought products from i perfect beauty are allow to get replacement of products within 7 days ( from the date of receipt ). Customer may also given the right to refunds ( returned product must not affect the second sale ).

 

2. Appeal within 15 days may be given a replacement.

 

3. Problems happens within 3 months must provide related proofs to after-sales staff to handle .

 

4. Purchases more than three months , shall not apply for return , the other normal after-sale service .

 

5. Before applying after-sale service , please be sure to call: 03-87371108 or logon into i perfect beauty website to contact customer representative.

1. 购买爱完美产品的用户在7天内(以客户在快递单上签收的日期为准)
  可给予办理换货,退货退款(退货产品必须是不影响第二次销售)。

2. 15天内可给予申诉换货。

3. 3个月内有售后问题需提供相关证明联系售后工作人员办理。

4. 购买时间超过三个月,不予以办理退货,其他正常享受售后服务。

5. 申请售后服务前,请您务必致电:03-87371108 或登录爱完美网联系客户人员。

How to make a replacement

如何办理换货

receive

收到货品

Satisfy

满意

Receive

确认收货

Rate It

评价全5星

un-Satisfy

不满意

Quality

Problem

质量问题

take photo

in 24 hour

24小时拍照联系客服

Non-Quality

Problem

非质量问题

Friend

Give it To

转让给亲友

换货

Change it

Non-Quality

Problem

非质量问题

change

换货

contact us

联系客户退换信息

    3-7 days 

picking

配货发送3-7天

1-2 days

process

售后处理订单1-2天

1-2 DAYS

receiving

收货登记1-2天

   3-5 days

Express

快递发货3-5天

3-5 days

courier

快递送货3-5天

confirm

receiving

确认收货

9-15 days

ends

结束9-15天

如何订购
网站订购
服务保障
使用帮助

 Bear of cost

换货邮费承担

 Reason

退换原因

Send it back to us by

寄回运费的支付方式

Resend to customer by

寄出运费的支付方式

Wrong or less

发错·少发商品

i perfect

爱完美

i perfect

爱完美

      Not like the items

您不喜欢收到的商品

Customer

   顾客

Customer

   顾客

Rules of replacement

换货规则

As long as the product is not used and does not affect the secondary sales , ( By tearing the  transparent and adhesive tape that sealing on the bottle or packaging of the goods on will be  considered as opened. )

Make a note and put it into the returning bag, kindly provide  the following information

 

只要产品未使用而且不影响二次销售,(商品外包装盒上的透明封胶纸或瓶内封胶纸撕开同样视为已经开封使用)

请在包里内附赠一张纸条,上面写明一下信息

Name

Order ID

Reason

顾客姓名
订单编号
退货原因

We won't process the replacement of product that doesn't provide any info.

如无任何信息,我们不做处理。

 

Company does not receive COD(Cash-on-Deliver) on product replacement, please forgive us ! Please try not to choose expensive courie. We will pay for the delivery cost, which is , West Malaysia RM 8, East Malaysia Rm12. If you choose the freight courier which is exceeded the company's standard , buyer need to bear the exceeded amount. Please forgive us on any inconveniences caused !

 

退换货产品公司不接受到付快递方式,请见谅!请您尽量不要选择昂贵快递,我们为您付费,东马Rm8 西马Rm12。如选择的快递超出公司承担运费标准,是有买家来承担,不便之处。敬请原谅!

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